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RETURN + REFILL Cleansing Face Balm with Oat Oil + Vitamin E

Return + Refill your empty Balm to us
£16.79
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Make sure you have empty packaging to return
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The return label will be emailed to you once you complete your order
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or 3 interest-free installments of £5.60 by klarna
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DETAILS

Return, Refill, Reuse

With our refill scheme you need to have empty UpCircle packaging to return to us. Once you’ve placed your order, you’ll be emailed all the information you need to return your empty packaging to us including the Freepost label.

  • Existing customers only - please ensure you already have your face balm jar to be returned!
  • Thoroughly wash and dry your empty cleansing balm jar using warm soapy water
  • Pack your empties up ready to be posted- we recommend saving your original packaging. If you haven't got your original packaging please wrap them carefully.
  • After checking out you will receive an email with a free post label
  • Print and attach this label to the parcel and drop to your local Post Office - if you don't have a printer, you can handwrite the address on instead
  • Once we have received your empties back we will sterilise the jars using dry heat and refill your jar with a fresh batch of cleansing balm
  • We aim to turn around refills within 24 hours of receiving them
  • Your refilled jar will be returned to you to enjoy! 

*Please note, if you are ordering new products as well as refills these will be sent when your refills are returned to you.  

INGREDIENTS

100% NATURAL INGREDIENTS: Helianthus Annuus Seed Oil*, Butyrospermum Parkii (Shea) Butter, Sesamum Indicum (Sesame) Seed Oil, Olea Europaea (Olive) Fruit Oil, Euphorbia Cerifera (Candelilla) Wax, Camellia Oleifera Seed Oil, Ribes Nigrum (Black Currant) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Prunus Armeniaca (Apricot) Kernel Powder, Avena Sativa (Oat) Kernel Oil, Tanacetum Annuum (Blue Tansy) Flower Oil, Hippophae Rhamnoides (Sea Buckthorn) Fruit Oil, Juniperus Communis (Juniper) Fruit Oil, Tocopherol, Eucalyptus Citriodora (Eucalyptus) Leaf Oil, Leptospermum Scoparium Oil, Salvia Sclarea Oil, ^Limonene, ^Linalool. *Organically-grown ingredient. ^Natural constituent of essential oils listed.

HOW TO USE

With dry hands take a coin-sized amount and massage between your fingers and onto face in upward circular motions. Remove with a warm, damp cloth to reveal a clearer, brighter complexion. Best used as the first cleanse to break down make-up, SPF and any oils (sebum, sweat) on the surface of the skin. Follow with a water-based cleanse (like our chai soaps) to remove any impurities in the pores. Suitable for daily use.

SHIPPING & RETURNS

UK: We have three options for delivery in the UK, all are fully tracked services:

 

Orders under £40

  • £1.99 with Royal Mail Tracked 48 (2-3 working days)
  • £2.99 with Royal Mail Tracked 24 (1-2 working days)
  • £3.49 with DHL Tracked 24 (1-2 working days)

Orders over £40

  • Free with Royal Mail Tracked 48 (2-3 working days)
  • £1.99 with Royal Mail Tracked 24 (1-2 working days)
  • £2.49 with DHL Tracked 24 (1-2 working days)

Orders are processed Monday - Friday with the exception of UK bank holidays. Orders are typically fulfilled and shipped within one business day. Once your order has shipped, you’ll receive an email from hello@upcirclebeauty.com with tracking information.

 

EU: Shop our European site here. Orders are shipped from our warehouse based in Ireland. If you're based in the EU, you will not pay any additional taxes, duties or customs if you order from this site.

 

USA/Canada: Shop our US site here. Orders are shipped from our warehouse based in New Jersey across the US and Canada. 

 

Anywhere else not listed above: Flat fee of £19.99 for a fully tracked service on all orders. Average transit time 3-5 working days.

 

Returns: For information on returns, please see here.

 

Any other questions on delivery? Drop an email to customercare@upcirclebeauty.com or call 0800 368 9570.

FREQUENTLY ASKED QUESTIONS

We're here to help!
What does UpCircle stand for?
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Our range is natural, certified Vegan, certified Cruelty-Free, we're a B-Corp and Plastic Negative.All of our products are formulated without SLS, SLEs, parabens, mineral oil, phthalates, parfum and sulfates.
What is your return policy?
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We offer a 14 day money back guarantee. If you are not happy with your products for any reason you have 14 calendar days (from delivery) to return them. Any items received back within this period will receive a full refund.
When will I receive my order?
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We offer 24 or 48 hour shipping options at checkout. Orders placed by 12pm are usually shipped same day. Need something urgently? Send an email to hello@upcirclebeauty.com once you've placed your order and we'll do our best to help!
Do you have a packaging return scheme?
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Absolutely! Keep refilling the same jar forever. Once you finish the product, purchase the Return + Refill option from our website at a 20% discount and you'll receive a Freepost label. Return the jar dry and clean and will fill it up and send it back to you!
Still Have A Question?
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REAL PEOPLE, REAL RESULTS

before
after
“Since having my baby I have horrid skin and it was so upsetting. I’ve hyperpigmentation on my right cheek bone and upper lip. The redness and spots have gone and my pigmentation's much less visible.”
before
after
“My photos don’t really do the change in my skin justice but I just wanted to say thank you for your products and the improvement they’ve made."
before
after
“I am loving the products. My skin feels less dry, less congested, less irritated, less redness. I don’t get big pimple as often now. Thank you for creating UpCircle Beauty!!”
before
after
“My skin was not happy before and I tried loads of different things to sort it out but they didn’t work. But this did! These pictures are 10 days apart and I’m really happy how my skin is looking so far.”

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