Help Center



What do you stand for?

Where did the idea come from?

Are your products vegan and cruelty-free?

Where are your products made?

Were you previously called Optiat?

Were you on Dragons' Den?

Is your packaging recyclable?


Do you deliver worldwide?

What is the cut off for same-day shipping?

Are your shipping materials recyclable?

Body Scrubs

What does it do for my skin?

Will the caffeine keep me awake if I use this at night?

Do I use this in the shower?

Does this replace my soap / shower gel?

Do I need to leave this on or can I wash it off straight away?

Why do you use a preservative?

Will this stain my tiles / bath / shower?

Will this block my drains?

Face Scrubs

What's the difference between the body scrubs and face scrubs?

What's the difference between each scent?

How often should I use it?

How often should I use it?

Face Serum

When should I use the serum?

Do I moisturise afterwards?

Will it make my skin look greasy?

Can the serum lead to breakouts?

Can I use it on my hair / beard?

Chai Soaps

What is chai?

What is in the chai spice mixture?

Can I use the soap on my face?

Do your soaps contain palm oil?