Help Center

FAQ

General

What do you stand for?

Where did the idea come from?

Are your products vegan and cruelty-free?

Where are your products made?

Were you previously called Optiat?

Were you on Dragons' Den?

Is your packaging recyclable?

Shipping

Do you deliver worldwide?

What is the cut off for same-day shipping?

Are your shipping materials recyclable?

Body Scrubs

What does it do for my skin?

Will the caffeine keep me awake if I use this at night?

Do I use this in the shower?

Does this replace my soap / shower gel?

Do I need to leave this on or can I wash it off straight away?

Why do you use a preservative?

Will this stain my tiles / bath / shower?

Will this block my drains?

Face Scrubs

What's the difference between the body scrubs and face scrubs?

What's the difference between each scent?

How often should I use it?

How often should I use it?

Face Serum

When should I use the serum?

Do I moisturise afterwards?

Will it make my skin look greasy?

Can the serum lead to breakouts?

Can I use it on my hair / beard?

Chai Soaps

What is chai?

What is in the chai spice mixture?

Can I use the soap on my face?

Do your soaps contain palm oil?