Delivery Information

Shipping Information

We ship worldwide! You name the country, we'll ship it there.

Please note: once your order has been placed, we cannot amend any details such as address or items ordered. This is due to the high volume of orders being received and processed by our 3rd-party fulfilment partner. Please double check all your details before placing an order.

Delivery Costs

Orders under £40

£1.99 with Royal Mail Tracked 48 (2 working days)
£2.99 with Royal Mail Tracked 24 (1 working day)
£3.49 with DPD Tracked 24 (1 working day)

Orders over £40

Free with Royal Mail Tracked 48 (2 working days)
£1.99 with Royal Mail Tracked 24 (1 working day)
£2.49 with DPD Tracked 24 (1 working day)

Orders placed before 12pm are usually shipped same day.

EU: Shop our European site HERE. Orders are shipped from our warehouse based in Netherland. If you're based in the EU, you will not pay any additional taxes, duties or customs if you order from this site.

USA/Canada: Shop our US site HERE. Orders are shipped from our warehouse based in New Jersey across the US and Canada.

Anywhere else not listed above: Flat fee of £19.99 for a fully tracked service on all orders. Average transit time 3-5 working days.

Brexit

From 1st January 2021 the UK will have left the EU. We have now opened a warehouse based in Ireland so that we can continue to ship orders to the EU without additional taxes and customs. You can shop through our EU site HERE.

Sending a Gift?

We don't include invoices and prices in our orders unless an invoice is needed for customs.

If you would like to include a gift note in your order let us know before you make your order! We will need to manually place the order for you. Gift notes are hand written and can be a maximum of 25 words. For more info and to place the order contact: customercare@upcirclebeauty.com or call us on: 0800 368 9570

Special Request? Need it sooner?

Send us an email customercare@upcirclebeauty.com or drop us a call 0800 368 9570 and we'll do our best to give you a hand.