Got an empty Shampoo Crème jar at home? Use this option to send it back to us for refilling. Please only use this option if you have packaging ready to send to us. Read more
Details
Ingredients
How to use
Shipping
DETAILS
Return, Refill, Reuse
Existing customers only - please ensure you already have your shampoo crème jar to be returned!
Thoroughly wash and dry your empty shampoo jar using warm soapy water
Pack your empties up ready to be posted - we recommend saving your original packaging. If you haven't got your original packaging please wrap them carefully.
After checking out you will receive an email with a free post label
Print and attach the label to the parcel and drop to your local Post Office - if you don't have a printer, you can handwrite the address on instead
Once we have received your empties back we will sterilise the jars using dry heat and refill your jar with a fresh batch of shampoo
Refilling happens on Thursdays so make sure your jars are back in time
Your refilled jar will be returned to you to enjoy!
*Please note, if you are ordering new products as well as refills these will be sent when your refills are returned to you.
**The Shampoo from the Twelve Days of Beauty calendar is the same formulation but in a smaller jar. For this reason we recommend that you purchase the 100ml jar once before using this refill option, so that we can refill in line with what you've paid for. If you return your 60ml Shampoo jar we will fill it as much as we possibly can!
Wet hair, wash and massage into scalp. Rinse well and repeat. This shampoo paste is a bit of a hybrid of liquid and solid and is a highly concentrated paste that uses 50% less water than the average liquid shampoo - use approximately a blueberry sized amount per wash, depending on hair length.
SHIPPING
UK: We have three options for delivery in the UK, all are fully tracked services:
Orders under £30
£1.99 with Royal Mail Tracked 48 (2-3 working days)
£2.99 with Royal Mail Tracked 24 (1-2 working days)
£3.49 with DHL Tracked 24 (1-2 working days)
Orders over £30
Free with Royal Mail Tracked 48 (2-3 working days)
£1.99 with Royal Mail Tracked 24 (1-2 working days)
£2.49 with DHL Tracked 24 (1-2 working days)
Orders are processed Monday - Friday with the exception of UK bank holidays. Orders are typically fulfilled and shipped within one business day. Once your order has shipped, you’ll receive an email from hello@upcirclebeauty.com with tracking information.
EU: Shop our European site here. Orders are shipped from our warehouse based in Ireland. If you're based in the EU, you will not pay any additional taxes, duties or customs if you order from this site.
USA/Canada: Shop our US site here. Orders are shipped from our warehouse based in New Jersey across the US and Canada.
Anywhere else not listed above: Flat fee of £19.99 for a fully tracked service on all orders. Average transit time 3-5 working days.
Returns: For information on returns, please see here.
20,000 5* REVIEWS | FREE UK SHIPPING ON ORDERS OVER £3020,000 5* REVIEWS | FREE UK SHIPPING ON ORDERS OVER £3020,000 5* REVIEWS | FREE UK SHIPPING ON ORDERS OVER £3020,000 5* REVIEWS | FREE UK SHIPPING ON ORDERS OVER £30