RETURN + REFILL Face Scrub Citrus Blend

Return, Refill, Reuse

With our refill scheme you need to have empty UpCircle packaging to return to us. Once you’ve placed your order, you’ll be emailed all the information you need to return your empty packaging to us including the Freepost label.

• Existing customers only - please ensure you already have your scrub jar to be returned!
• Thoroughly wash and dry your empty scrub jar using warm soapy water
• Pack your empties up ready to be posted- we recommend saving your original packaging. If you haven't got your original packaging please wrap them carefully.
• After checking out you will receive an email with a free post label
• Print and attach this label to the parcel and drop to your local Post Office - if you don't have a printer, you can handwrite the address on instead
• Once we have received your empties back we will sterilise the jars using dry heat and refill your jar with a fresh batch of scrub
• We aim to turn around refills within 24 hours of receiving them
• Your refilled jar will be returned to you to enjoy! 
  

*Please note, if you are ordering new products as well as refills these will be sent when your refills are returned to you.  

99% NATURAL INGREDIENTS: Coffea Arabica Seed Powder, Sucrose, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Prunus Armeniaca (Apricot) Kernel Oil, Rosa Canina (Rosehip) Fruit Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Lavandula Angustifolia (Lavender) Flower Oil, Lippia Citriodora (Lemon Verbena) Leaf Oil, Eucalyptus Globulus (Eucalyptus) Leaf Oil, Citrus Limonum (Lemon) Peel Oil, Cedrus Atlantica (Cedarwood) Bark Oil, Boswellia Serrata (Frankincense) Oil, Benzyl Alcohol, Dehydroacetic Acid, Benzoic Acid, Sorbic Acid, *Limonene, *Linalool. *Natural constituent of essential oils listed.

UK: We have three options for delivery in the UK, all are fully tracked services:

 

Orders under £40

• £1.99 with Evri Tracked Standard (2 working days)
• £2.99 with Evri Tracked Express (1 working day)
• £3.49 with DPD Next Day (1-2 working days)

Orders over £40

• Free with Evri Tracked Standard (2 working days)
• £1.99 with Evri Tracked Express (1 working day)
• £2.49 with DPD Next Day (1-2 working days)

Orders are processed Monday - Friday with the exception of UK bank holidays. Orders are typically fulfilled and shipped within one business day. Once your order has shipped, you’ll receive an email from customercare@upcirclebeauty.com with tracking information.

 

EU: Shop our European site here. Orders are shipped from our warehouse based in Ireland. If you're based in the EU, you will not pay any additional taxes, duties or customs if you order from this site.

 

USA/Canada: Shop our US site here. Orders are shipped from our warehouse based in New Jersey across the US and Canada. 

 

Anywhere else not listed above: Flat fee of £9.99 for a fully tracked service on all orders. Average transit time 3-5 working days.

 

Returns: For information on returns, please see here.

 

Any other questions on delivery? Drop an email to customercare@upcirclebeauty.com or call 0800 368 9570.